Appointments

Sessions with Jacky Francis Walker at The Harley Consultancy are very much in demand, so do act now to book your initial session.

All of my sessions are being handled through phone or video (FaceTime, WhatsApp, Skype or Zoom) so I am fully available, no matter where you are.

I accept health insurance referrals and self-funding clients.

• Call                                             07796 904473
• Text, FaceTime or Whatsapp  07796 904476
• Skype                                           The Harley Consultancy
• Email                                          consult@theharleyconsultancy.co.uk
  

Options:

• Choice of venue – Phone or video sessions
• Degree of Flexibility – Premium, 4 for Four
• Choice of Payment Method

Please note that demand is always high for sessions, especially outside of normal office hours. If these are the times that suit you best but there is no slot available, we advise you to take another slot for the short-term, as we will do our best to move you into a more convenient time as soon as something becomes available.

At least 48 hours before the first session:

• Complete the Client Details Form and return it to us at consult@theharleyconsultancy.co.uk
• Read the Psychotherapy Services Agreement which covers the essentials of the agreement between us.
• Please pay for sessions at least 48 hours in advance.
• Bookings may be put on hold if your form and payment have not been received 48 hours before your session date.

Welldoing is our preferred payment method (which also offers a discount on fees)
Just register yourself on the welldoing site (click on ’email’ and you’ll be prompted to put your details into a registration/contact form that will link us on the system). When we agree a session date, I put that into the welldoing diary system and the system takes care of the rest! It will prompt you to set up your payment details. You’ll get a notification of each appointment, and payment is made 5 days in advance of each session.

If you cannot attend a session:

• If you need to change or cancel an appointment, at least 48 hours notice is required. I will do my best to be flexible – if it is possible to rearrange the session for the same day or next day, I may be able to reallocate your booking.
• Otherwise, cancellations with less than 48 hours notice will be charged in full (whatever the reason for cancellation) as the slot can not be re-allocated. Health insurance clients may forfeit a session as a result of cancellations.

Private one-to-one sessions by phone or video call.

I am an internationally recognised psychotherapist, with clients in the UK, America, Europe, New Zealand, Africa and even the Cayman Islands.

I specialise in working with high achieving professionals and people in creative fields.

Specialist areas
I have a particular interest in working with:

• stress, burnout and work-life balance (with a special emphasis on the particular needs of high achieving professionals and people in the creative arts)
• quality of life issues (including mid-life crisis, life goals and spiritual values)
• the creative process
• mindfulness
• personal / professional development

Book a session here

For consultancy sessions with Jacky Francis Walker (Jacky Walker Ltd trading as The Harley Consultancy)

Payments: Our preferred method is through the welldoing website, as it streamlines the paying process, once set up.

Clients paying for sessions through the Welldoing site benefit from discounted fees to reflect the simplified admin involved in handling the money side of things.

At the session:  All self funded sessions must be paid for at least 48 hours in advance.

Before the session: You can pay using your debit card, credit card, bank transfer, Pingit, PAYM or Paypal account, in advance of the session – see below. Payments are conducted over a secure connection and are handled by my payment partners, such as Smarttrade, Stripe, PayPal or Pingit. Please follow the links below, or ask for details.

In line with the Payment Services Directive 2018, no extra charges are levied for payments using a debit or credit card.  

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welldoing – our preferred payment method

Just register yourself on the welldoing site (click on ’email’ and you’ll be prompted to put your details into a registration/contact form that will link us on the system).

When we agree a session date, I put that into the welldoing diary system and the system takes care of the rest! It will prompt you to set up your payment details. You’ll get a notification of each appointment, and payment is made 5 days in advance of each session. It will even be at a discounted rate. Simple!

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Other payment methods

Cash or Cheque
Cash or cheques are equally welcome.
Please make cheques payable to Jacky Walker Ltd (Registered in the UK 05752736).

Credit or Debit Card
You can pay over the phone using your credit or debit card through our credit card facility.

Paying by mobile phone – Pingit
You can make payments via Pingit from your mobile phone. Just register in advance for this service (you might also need to visit a Barclays branch to confirm your ID before you can make payments).

• We are listed as Jacky Walker Ltd in the Pingit business directory
• Or send your payment direct to 07796 904473
• Alternatively scan this QR code:

Paying by mobile phone – PAYM
If you are a customer of any of the main banks that support the PAYM mobile payments service (check this list) you can activate ‘mobile payments’ via your online account in order to pay for your sessions.

• Send your payment direct to 07796 904473

Bank Transfer                                  
Please ask for details.

Paypal
You can also pay via Paypal – the PayPal account is consult@theharleyconsultancy.co.uk

Public transport: Harley Street is near Oxford Street, Regent Street and Bond Street.
No 1 is on the corner of Harley Street and Wigmore Street.

The nearest tube stations are:

Oxford Circus
Bond Street
Regents Park
Great Portland Street

 

Daytime Appointments: Come in through the main entrance. Let the receptionist know who you are here to see, and at what time.

They will buzz the clinic at the appointed session time. We are on the fourth floor, but there is a lift available.

Late Afternoon / Evening Appointments: When reception has finished for the day, please go to the out of hours entrance (a few yards along the left of the building, in Wigmore Street) and contact the clinic via the intercom. Please ask for the code when booking your first appointment.

Please note if the lift is not in operation, you will need to climb the stairs to the top floor.

Level Access
If level access details are useful to know, please have a look at our level access information page.

How can Phone and Video sessions help?

 Like face to face counselling, remote psychotherapy sessions (phone or video consultations via Skype or other online platforms such as Zoom, Whatsapp or Facetime) can be an effective alternative to face to face sessions. Sometimes they are used alongside face-to-face consulations, at other times as a stand-alone facility.

Video consultations are particularly useful where circumstances make it difficult to attend sessions in person, and are far more efficient in use of professional time.

How do Video Consultations work?

Video psychotherapy consultations are conducted either through Zoom, Skype, Whatsapp or Facetime. These are all free for a basic level access.

Just like a face to face psychotherapy session, video consultations are arranged in advance for a specific date and time. Payment is made in advance. You can pay for one session at a time, or a batch of 4 sessions. For details of how to pay, please see the payments page.

You would also need to complete a short client details form to provide some basic information about yourself.

At the end of each consultation, we can book the next session, or series of sessions, if you wish.

Points to consider

You will need a reliable access to the internet or mobile data, and to make sure there will be no other distractions or interruptions during the consultation (eg other people or pets won’t interrupt or need your attention).

It is strongly recommended that you switch off other devices (or close down other computer applications that might distract you, such as email, social networking sites and other chat rooms).

Consultations are always confidential (with a few exceptions where safety seems at risk).

How to get started
Read the guidelines about how video sessions work and fill out a client details form.

We will then contact you about arranging the first session and payment in advance.